Returns & Exchanges
At Lark and Berry, we want you to be completely satisfied with your sustainable fashion purchase. If your item isn't the perfect fit, you can return or exchange it within 30 days of delivery provided it is in its original, unworn condition.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Items
Securely place the items in their original packaging, ensuring all tags are attached and any protective hygiene seals remain intact.
- 3.Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and affix it clearly to the outside of your return parcel.
- 4.Drop Off and Track
Hand your package to the designated courier service and keep your tracking receipt; we will process your refund or exchange once the inspection is complete.